Mary

E-Commerce Specialist (5 years experience)

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 13th, 2025 (4 days ago)

Member Since

August 16th, 2020

Profile Description

Cum Laude Graduate – Bachelor of Arts in Sociology from Caraga State University (2019).

E-commerce Expert – Skilled in Shopify, Gorgias, Zendesk, and other order management systems.

4+ Years in Customer Service – Proven track record in customer support, order fulfillment, and issue resolution for renowned brands like Laura Geller, Mally, and Bliss.

Order Management Pro – Experienced in handling cancellations, returns, refunds, and cross-functional coordination with vendor partners.

Tech-Savvy – Proficient in CRM platforms (Zendesk, Gorgias, Freshdesk), and project tools (Slack, Asana, Canva, Photoshop).

Detail-oriented & Process-Driven – Skilled in process improvement, ensuring timely and accurate order fulfillment.

Excellent Communicator – Strong written and verbal communication, adept at managing customer inquiries across multiple channels.

Goal-oriented & Reliable – Passionate about personal growth, career development, and providing exceptional customer experiences.