As an experienced customer service representative and team leader with over 10 years of experience, I have honed my skills in providing exceptional service to clients and effectively managing teams to achieve project success.
My expertise in customer service includes resolving issues in a timely and efficient manner, maintaining a positive attitude and demeanor, and delivering outstanding customer satisfaction. I am experienced in handling a wide range of customer inquiries and concerns, including technical support, billing issues, and dispute resolution.
As a team leader, I have managed teams of 30 members, delegating tasks, tracking project progress, and ensuring that all deadlines are met. I am skilled in coaching and mentoring tea
My skills and experience make me a valuable asset to any team in need of exceptional customer service and leadership. I am confident in my ability to contribute to your project's success and exceed your expectations.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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