Current Employment Status:
Hired Part Time on Jan 16, 2023

Kristhy

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

December 19th, 2024 (6 days ago)

Member Since

August 8th, 2020

Profile Description

- Assist CSR’s with questions through proactive management and floor presence/coverage.
- Provide leadership, monitoring and training for all employees
- Providing product knowledge training
- Act as subject matter expert in all Customer Service systems, processes and ensure first level support is provided to Consultants in these areas.
- Assists in setting training schedules
- Performs other duties or special project as assigned
- Work closely with the Training and Fraud Management Team to assure training content is updated and aligned with Abuse Standards/Terms of Services
- Worked to address customers concerns in a timely and effective manner
- Provide information about products and services, respond to customer complaints via calls and emails, and process refunds.

Basic Information

Age
30
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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