I want a job in Customer Service Representative and Admin

Overview

Looking for full-time work (8 hours/day)

at $4.48/hour ($788.48/month)

Bachelors degree

Last Active

October 29th, 2024 (53 days ago)

Member Since

September 6th, 2013

Profile Description

I have worked as a technical support representative for networking devices for 9months in a call center called Synnex- Concentrix after that I resigned and move to another city where I got a job as a customer service with Convergys Corporation.I worked for convergys which supports sprint telecommunication products. I worked there as a customer service representative, wanting to fix their cellphone products as well as assist them during subscription among others.
My first job online was with a Telemarketing Company is to generate sales.
Manage and update customer databases with the status of each customer. We also build customer loyalty by follow-up of customer calls and It may just be a courtesy call to thank a customer for his business. We also evaluate problems of the customers and provide logical lasting solutions. We also manage filing, mailing, correspondence and other management tasks.
I've Also worked at SP Madrid Law Firm I've work their as a Telecollector/Legal Officer for Upgrade to see actual info this company we were handling credit cards. We are the one reminding our clients about their past due bills
also we are assisting them and giving them option on how to settle their accounts to avoid penalties. We Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, keeping records of collection and status of accounts.
I've also worked as a Data Entry we are the one
Maintaining database by entering new and updated customer and account information.Enters data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents.

Top Skills

Real Estate » Appointment Setting

Experience: 2 - 5 years

● Go the “extra mile” to meet sales quota and facilitate future sales.

Real Estate » Cold Calling

Experience: 2 - 5 years

● Cold call people using a given phone directory. ● Use scripts to provide information about product’s features, prices etc. and present their benefits. ● Record the customer’s personal information accurately in a computer system.

Customer Support » Customer Service

Experience: 5 - 10 years

● Answering questions about a company's products or services. ● Processing orders and transactions. ● Resolving issues and troubleshooting technical problems. ● Delivering information about a company's offers.

Other Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

● Entering customer and account data from source documents ● Compiling, verifying accuracy and sorting information to prepare source data for computer entry. ● Reviewing data for deficiencies or errors ● correcting any incompatibilities and checking output.

Office and Administration » Personal Assistant

Experience: 2 - 5 years

● General Admin Task Including Emails, Phone Calls Setting up Appointments. ● Good organizational skills, good spelling, grammar and punctuation skills, manage contact lists and customer spreadsheets and Maintain a calendar and set up meetings. ● Maintains database by entering new and updated customer and account information. ● Enters data into a proprietary database using a simple web interface using data found in various industry specific websites, databases, and internal documents. ● Enters data by inputting alphabetic and numeric information using an established procedure and through a detailed web-based interface.