Customer-focused professional with 9+ years of experience in customer service and technical support across diverse industries, including e-commerce, technology, telecommunications, social media, and lead generation. Expertise in troubleshooting, customer engagement, and delivering efficient, high-quality solutions. Proven track record of driving customer satisfaction, optimizing service delivery, and boosting sales performance. Known for excelling in complex issue resolution, managing large volumes of inquiries, and enhancing customer retention. Highly skilled in leveraging CRM tools, social media platforms, and support systems to streamline processes and elevate operational efficiency.
Experience: 2 - 5 years
Organizes all social media posts Approves all content to be posted on social media Engages with readers and clients online
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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