Amazon Store Manager| Business Development |Operations

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (yesterday)

Member Since

August 1st, 2020

Profile Description

WORK EXPERIENCE
Virtual Assistant - Amazon Store Manager
Upgrade to see actual info,  RemoteSuccessfully managed the Amazon store, creating more than one hundred (100 ) detailed FBA plans and fifty (50)  product listings resulting in increased sales and revenueCollaborated with the team to research competitors and optimize sales strategies, resulting in increased market share and revenue growth.Successfully managed Amazon advertising campaigns to increase product visibility, brand awareness, and sales growth.Created more than twenty (20) compelling and engaging Amazon Sponsored Products and Sponsored Brands ads, optimized ad placements and bidding, and monitored performance to achieve campaign goals.Stayed up-to-date with Amazon best practices, trends, and industry developments, and applied this knowledge to drive continuous improvement in sales strategies and tactics.
Virtual Assistant - Operations and Logistics
Upgrade to see actual info,  RemoteSuccessfully managed the logistical operations of an Amazon store and main store, ensuring timely and accurate shipping of customer orders.Coordinated with various courier partners to book parcels and facilitate deliveries, ensuring high-quality service and minimal delays.Expertly followed up with customers to obtain and update incomplete shipping addresses, resulting in timely and successful deliveries.Monitored at least five hundred (500) dispatch and delivery status, promptly addressing issues and communicating updates to customers to ensure a positive experience.
Virtual Assistant - Customer Call and Chat Support
Upgrade to see actual info,  RemoteProvided exceptional customer service through both chat and phone channels, resulting in high customer satisfaction rates and increased repeat business.Resolved customer inquiries and issues in a timely and professional manner, ensuring positive customer experience and loyalty.Ensured customer satisfaction by facilitating order requests and monitoring social media messages and comments for feedback and Upgrade to see actual infomonstrated strong communication skills to effectively communicate with customers and provide accurate information and assistance.Collaborated with cross-functional teams to ensure seamless customer experience, including resolving order issues, tracking shipments, and processing returns.
Selling Systems and Network Officer
Upgrade to see actual info,  Cebu City Implemented around twenty (20) sales strategies that align with overall business objectives, in order to achieve sales targets and revenue goals.Collaborated with at least ten (10)  internal and external  teams such as marketing, operations, and finance to identify opportunities for cross-functional collaboration and optimize business processes.Conducted market research and analyzed industry trends to identify emerging opportunities and potential risks, and recommend adjustments to sales strategies as needed.Assisted with the development of around fifty (50) of sales training programs and materials to ensure consistent and effective communication of company messaging to sales teams.Monitored sales performance metrics and generated reports to provide insights and recommendations for improvement to senior management.
Operations and System Admin
Upgrade to see actual info,  Cebu CitySpearheaded the development and implementation of more than fifty (50) comprehensive system operation manuals and guidelines for P-Plus Digital Lifestyle Inc., resulting in improved operational efficiency and minimized errors.Conducted regular quality checks, monitored and maintained at least 80% system performance to ensure seamless and error-free operations, contributing to a positive customer experience.Maintained accurate and complete documentation for all activities and operations, ensuring compliance with company policies and procedures.Collaborated with management to update project timelines and disseminate information to operational teams, ensuring that projects are completed on time and within budget.
Digital Marketing and Content CreatorUpgrade to see actual info,  Cebu CityConceptualize Marketing and Social Media contents for P-Plus Members and target audiences of around 50,000 in Cebu, Bohol, and Negros area.Creates and plan contents to be featured in the P-Plus Website, Mobile App, and other Social Media Channels Promote Sales-related activities and Information Campaigns to and/or Sales Partners, monitor engagements, and maintaining at least 50% engagement rateCoordinates with internal and external departments in the development of marketing materials needed for various activities to promote client engagementsDocument all sales and marketing programs and write post-event reports.

SKILLS & TOOLS
Creatives
Content Development 
Digital Marketing
PR/Media Relations

Copy Writing 
Digital Marketing 
Proofreading
Editorial Writing


Instagram 
LinkedIn 
Blogspot
Wordpress


Adobe Photoshop 
Adobe Illustrator 
Adobe Indesign
Adobe Audition 


Marketing Management 
Advertising 
Public Relations 
Development Communication 
TV and Radio Broadcasting
TV Production
Journalism