Lady

ServiceDesk Analyst / IT Technical Support / ITSM Consultant

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Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

July 28th, 2020

Profile Description

-ITIL V3 Foundation Certified
-Lean Six Sigma Yellow Belt Certified
-Handling calls, email, chat, escalations
-Reliable, and teachable
-9 years experience as IT Service Desk Analyst, Subject Matter Expert position
-3 years experience of Technical Support for Hardware, Software, Network issues for a Laptop and ISP company 
- More than 2 years work experience in MSP company handling ITSM roles (Change Manager, IUpgrade to see actual info Manager, Problem Manager and Knowledge Manager)

Basic Information

Age
34
Gender
Female
Website
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Address
Caloocan, Metro Manila
Tests Taken
IQ
Score:  125
Government ID
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