Customer Service

Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Associates degree

Last Active

March 20th, 2025 (2 days ago)

Member Since

July 28th, 2020

Profile Description

Hi there! I’m Upgrade to see actual info, and I’m thrilled to be joining the Customer Service Support team. With eight years of experience in customer service, I’ve helped customers find solutions, enhance their experiences, and build lasting connections. I believe that every interaction is an opportunity to make someone’s day a little better, whether it’s answering questions or resolving issues. I’m here to listen, assist, and ensure a seamless customer experience.

Customer Interaction Skills: I have extensive experience engaging with customers across phone, email, and chat. I prioritize active listening to ensure every customer feels heard and valued.

Effective Issue Resolution: I’m committed to following up on concerns to ensure customer satisfaction and foster strong, long-term relationships.

Product Knowledge & Training: I’ve developed in-depth knowledge of the products and services I’ve supported, allowing me to provide accurate and helpful information. I’m also dedicated to continuous learning to stay updated on industry trends.

Empathy & Communication: My ability to communicate clearly and remain calm in challenging situations helps me build rapport with customers and navigate issues effectively.

I’m truly excited about the opportunity to contribute to your team and support your mission of delivering exceptional service. Thank you for considering my application—I look forward to working with you!
Skills:

Customer Service
Technical Support
Microsoft Excel
Data Entry
Online Chat Support
Appointment Scheduling
Avaya
WordPress
SEO
Salesforce CRM
Zoho CRM