Haiqa

Virtual Assistant | Customer Service Representative

85 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $13.44/hour ($2,365.44/month)

Bachelors degree

Last Active

March 11th, 2025 (24 days ago)

Member Since

July 26th, 2020

Profile Description

Hey there! I’m Upgrade to see actual info, a Virtual Assistant with 4+ years of experience in Airbnb management and admin support, along with 4 years in customer service. I’m here to help you stay organized, save time, and get things done!  Upgrade to see actual info

Top Skills

Customer Support

Experience: 2 - 5 years

* Provided exceptional support to customers through email, chat, and phone, ensuring quick and effective resolution of inquiries and issues. * Assisted with order processing, tracking, and returns while maintaining a positive customer experience. * Handled complaints and escalations with professionalism and empathy, improving customer satisfaction and retention. * Maintained detailed records of customer interactions and updated CRM systems to ensure accurate reporting. * Conducted follow-ups to ensure issues were resolved and customers were satisfied with the outcomes. *Collaborated with internal teams to address customer concerns and enhance service processes.

Office and Administration » Email Management

Office and Administration » Travel Planning

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Social Media Moderation

Office and Administration » Transcription

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Ecommerce

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Personal Assistant

Basic Information

Age
30
Gender
Female
Website
Sign Up with Pro Account to View
Address
Cebu City, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 33
Influence: 19
Steadiness: 12
Compliance: 35
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”

Mike Killen

SEE MORE REAL RESULTS

“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »