• Sound knowledge of generally basic accounting duties, bookkeeping and financial reporting
• Extensive experience in adjustments and credits and reconciliation.
• Familiar with preparation of monthly sales reports
• Proficient in using MS office, Spreadsheet, database and maintaining records
• Strong attention to detail with ability to prioritize and accomplish tasks within deadline
• Exceptional numerical, organizational, and customer service skills
• Strong written and verbal communication skills
Work Experience:
Customer Representative for Account Sales , Credit and Billing
Convergys Philippines / Concentrix Philippines
TGU Tower, Cebu I.T. Park, Jose Maria del Mar St, Apas, Cebu City , 6000
June 2015 – January 2019
• Handling cash, checks, and card payments
• Resolving customer complaints by giving appropriate guidance and referring serious issues to the upper management
• Keeping accurate records related to customer information, received payments, pending debts in the database
• Ensuring customers are billed correctly, and offered them prevailing discounts
•
Provide great customer experience
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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