Dynamic and results-driven professional with over a year of experience as a Customer Service Representative in a hotel reservation account, complemented by six months of hands-on experience as a Real Estate Agent. Demonstrates exceptional communication and interpersonal skills, effectively managing client inquiries and providing tailored solutions to enhance customer satisfaction and loyalty. Proficient in navigating complex reservation systems and addressing customer concerns with efficiency and empathy, ensuring a seamless booking experience for guests.
Leveraged strong negotiation skills and industry knowledge in the real estate sector to assist clients in finding their ideal properties, fostering lasting relationships through trust and transparency. Adept at multitasking and prioritizing tasks in fast-paced environments, with a proven ability to meet deadlines while maintaining high-quality service standards. Passionate about delivering exceptional service and committed to continuous professional development in customer relations and sales. Seeking to leverage my diverse experience to contribute to a forward-thinking organization that values customer-centric approaches and growth.
Experience: Less than 6 months
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