I am seasoned BPO team leader with 12 years of experience in managing and developing teams in customer
service and sales within the Business Process Outsourcing (BPO) industry.
seamlessly transitioned into a virtual assistant role. Proven track record in
team management and client relations, now leveraging strong organizational and
communication skills to provide efficient virtual support
Virtual communication tools
proficiency ( Zoom, MS tools, Gsuite)
Project management and task
prioritization
Customer service and client
management
Data analysis and reporting
Problem-solving and
decision-making under pressure
Experience: 10+ years
Seasoned Team Leader with over 11 years of proven success in managing and developing sales teams within the Business Process Outsourcing (BPO) industry.
Experience: 10+ years
Demonstrated expertise in driving revenue growth, optimizing sales processes, and fostering a high-performing work environment. Possesses strong leadership, communication, and motivational skills, coupled with a deep understanding of sales strategies and market dynamics.
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