Customer Service Professional here in the Philippines with 9 years of collective experience serving customers and 5 years managing teams providing exceptional service to our customers as well as meeting and exceeding monthly KPI goals.
Services I offered as a Team Lead
*Team Management
*Training and Development
*Performance Management
*Customer Service Strategy
*Quality Assurance
*Coaching and Process Improvement
*Performance Reporting
Also having an Amazon PPC Experience for 1 year managing multiple clients being a data driven PPC Specialist I helped clients increase their sales and help them to scale their business and brands
My Amazon Services are:
* Amazon Bulk Files
* Amazon PPC
* Amazon Competitor Analysis
* Amazon Reports Management
* Keyword Research
* Campaign Creation
* Campaign Management
* Campaign Optimization
* Bids and Budget Optimization
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
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