I'm a single mom who loves cats and dogs.
I am a Senior Team Lead with vast experience with:
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<!--[endif]-->team management
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<!--[endif]-->people development
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<!--[endif]-->client delivery
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<!--[endif]-->operations management
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<!--[endif]-->leadership
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<!--[endif]-->process efficiency
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<!--[endif]-->process improvement
I have certification for Yellow Belt Lean Six Sigma,
Project Management Fundamentals as well as Basic and Intermediate Excel training.
Been with the Customer Service industry for 12 years with
expertise on Customer Care, Customer Experience, Lead Generation, Billing, Data
EntryKnowledgeable with below applications:<!--[if !supportLists]-->·
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<!--[endif]-->Oracle Finance<!--[if !supportLists]-->·
<!--[endif]-->Click Oracle<!--[if !supportLists]-->·
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<!--[endif]-->Slack<!--[if !supportLists]-->·
<!--[endif]-->Zoom<!--[if !supportLists]-->·
<!--[endif]-->Google Suite
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<!--[endif]-->MS Office
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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