People and Talent Management – Over 7 years of experience in managing a team of teachers with Online classes, technical support, develop a strategic plan by organizing lesson plans for teachers using collaborative ways and various other steps to get them motivated towards efficacy
Recruitment – Select, coach, counsel teachers and reduce attrition rate of about 20% compared to the first few months through constant research and self-study
Operational and Performance Management – 6 years of operational “Customer service” on both Korean students (enrollment) and US- based clients. Experience in Tech, Medical billing, and Fraud (support mediums –
Project Management and Data Entry - managed CRM,
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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