Customer service representative

Overview

Looking for part-time work (5 hours/day)

at $3.70/hour ($407.00/month)

Bachelors degree

Last Active

April 2nd, 2025 (5 days ago)

Member Since

June 25th, 2020

Profile Description

Graduate in BS Tourism Management with 2 years and 8 months experience in Customer Service and 3 years in Front Desk jobs. I'm fluent in English communication with superb skills in building rapport and customer connection. I contact providers for reprocess of medications, set an appointment and even coordinate with them for refunds. I have also had an experience guiding the customers through the product website and troubleshooting wearable devices as well as syncing them to their smartphone. I issue a refund, process Reshipments, Order Fulfillment, Product Listing and Research, and General Inquiries. During 2 years being a regular Customer Support Rep, I was awarded for recognition and for exceling in filing customer complaints.
Working as a Banker in Wells Fargo made me extra cautious about the sensitive data that I have access to. I also helped customers manage their credit cards better by helping with Bill payments, card and account maintenance and giving advices on how to manage it.
My experience and growth in the BPO industry proves that I can easily adapt any task given to me while providing a world-class quality service.
My work schedule is very flexible, I can work anytime and extend for longer hours if need be.
As a Front desk officer, I have 3+ years experience in checking inventory, data entry and verifying employee's time in and time out. I have used software such as Microsoft Word, Excel, Access and Powerpoint. 
I can offer :
•Customer Support
•Product Listing & Research
•Order Fulfillment
•Data Entry

Well versed with platforms such as:
•Google Spreadsheet
•Adobe Photoshop
•Microsoft Office
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