General VA|Experienced Email and Chat Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

February 5th, 2025 (4 days ago)

Member Since

June 21st, 2020

Profile Description

Thank you for visiting my profile!

I am open to any job relating to CSR. I am confident that my 9 years of experience working in customer service will be an asset. Throughout my experience, I have gained valuable insight and a solid understanding of the important role that a Customer Service Representative plays in an organisation. My active listening, communication and mediation skills have been critical on more than one occasion.
I have worked with customers to maintain relationships, resolve disputes and escalate issues. My approach to dealing with conflict is unique in that I combine listening with negotiation to understand the customer's perspective.
I am patient, professional and able to learn about a product quickly.
I will care for your customers.

I am reliable and punctual. You can always count on me to show up on time and remain dependable throughout my shift.

I am energetic, calm under pressure, dedicated and committed to my duties.
I can excel in a fast-paced environment.

My outgoing personality will not only be appreciated by customers but will serve as a motivator to my teaUpgrade to see actual infombers.

If I am given the opportunity I will prove myself to be an asset to your organisation.

God bless!

Tools and Software I'm efficient in:
Slack
Zoom
Trello
Gmail
Solutions by textFacebook
Instagram
Gorgias
Zendesk
Upscribe
Shipbob
ShopifyPlus
Recharge
Loop
Microsoft Office Suites(Word, Excel, Powerpoint)
Google Productivity Tools(Sheet, Drive, Word, etc.)


If you are feeling the vibe and think we'd get well together...
Send me your personalized message and fill me in...