Entry Level Virtual Assistant - Social Media Manager

As a customer representative in chat support and sales, I effectively communicate with 20+ customers, provide product information, and assist with transactions. I have developed strong communication, administrative, and problem-solving skills, all focused on building rapport and understanding customer needs. I excel at multitasking and consistently contribute to both sales goals and customer satisfaction.

I've been using this app since I was a student, and it has really helped me learn graphic design and boost my creative skills. The resources and tools available in the applet me experiment with different design techniques, which has helped me grow in this field.

Working in chat support has given me valuable insights into AI tools, including ChatGPT. We utilized this tool to enhance our service and improve communication with clients and customers.

I have utilized this skill in every job I've held, which has significantly boosted my confidence and enhanced my customer service abilities.

I have a strong creative ability that helps me consistently come up with innovative ideas. This skill allows me to think outside the box and find unique solutions to complex problems. My creativity also encourages me to consider different perspectives, which positively impacts any collaborative project I work on.

I know that I'm good at organizing things, and others have recognized this, including my colleagues at my last job. This skill is an essential part of my personality.

I have gained experience in social media management by managing my own accounts and volunteering to assist others with their businesses.