I always strive for EXCELLENCE in all that I do.
I never serve nor do anything half-baked. My aim is to help you achieve business success and to ensure that you get your money's worth when you hire me.
I am a skilled Executive and Customer Service Assistant who will be delighted to help you on the following tasks:
1. Customer Service
- Call handling
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- Chat support
- Answering product questions
- Updating and maintaining customer information
- Submitting service requests from customers.
2. Executive/Virtual Assistant Services
-Calendar Management
-Appointment Setting
-Internet Research
-Forms and File Management
-Transcription
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3. Data Entry
-Usage and maintenance of Google Docs and Worksheets
-Making Power Point Presentations
-Transferring information from PDF/JPEG/PNG to MS Word/MS EXCEL.
-Trainable in other data entry applications and management of CRMs.
4. Social Media Marketing and Management
-Business Branding
-Social Media Accounts Creation and Optimization
-Keyword Research
-Social Media Content Planning, Creation and Optimization
-Scheduling and Posting Social Media Content ( Hootsuite,
-Organic Social Media Marketing
-Youtube Optimization
5. Simple Website Creation, Optimization and Management
-Basic Website Set Up and Design via
-Adding Website Content
-Website Management and SEO
6. Lead Generation
-Creating a Lead Generation Plan
-Contacting leads
7. Photo and Video Editing
-Utilization of Canva, Paint3D, Photogrid and other mobile apps for video and photo editing
I am also adaptable to different nationalities and work ethics. I pride myself on being dynamic and having excellent people skills. My years of work as an Executive and Customer Service Assistant, Field Coordinator, Nurse Practitioner and Financial Advisor have led me to having superb attention to details and being adept with deadlines. My portfolios will prove just how passionate I am when it comes to perfecting my craft.
Aside from those mentioned above, you can also expect the following when you let me assist you with your business:
1. Competitive Market Rate
My rates are reasonable and are within market standards. I make sure that the services I offer are worth every penny you spend.
2. Dedication
My objective is to always give my 100% in every assigned tasks and if that doesn't work then I train more so I can give more.
3. Honesty and Openness
I value honesty in the workplace. There may be things I don't know but I am highly trainable and am always open to learning new skill set that will help me further my craft and you achieve your goals.
4. Reliability
I am very dependable. I work hard to always give my clients the best output I can produce within the allotted time.
With all these and more, I look forward to being a positive force in helping your business achieve great productivity and success.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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