Profile Summary:
A versatile and dedicated professional with extensive experience across multiple sectors, skilled in providing exceptional support, managing operations, and facilitating client-focused services.
Shift Allocator & Admin Support (Most Recent): Currently working as a Shift Allocator, responsible for efficiently allocating shifts for nurses and care workers, ensuring optimal staffing levels and maintaining smooth operations. Additionally, I provide administrative support, handling scheduling, communication, and coordination tasks to streamline processes.
Childcare Coordinator (1 year): Assisted families in finding the best childcare options, using strong research and interpersonal skills to connect them with trusted providers tailored to their needs.
Learning Specialist for Hotel Booking (2 years): Focused on training and guiding individuals in the hotel booking process, enhancing customer experience and operational efficiency.
Virtual Assistant/Administrative (6 months): Delivered administrative support as a Virtual Assistant, managing a variety of tasks, including scheduling, data management, and client communication to ensure seamless business operations.
BPO Customer Service/Order Placer/Sales/Hotel Booking (3 years): Developed a broad skill set in the BPO industry, handling customer service inquiries, placing orders, facilitating sales, and assisting with hotel bookings in a fast-paced environment.
Psychometrician (1 year): Began my career as a Psychometrician, conducting psychological assessments and analyzing data to support decision-making across various sectors.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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