HR Project Manager

Overview

Looking for full-time work (8 hours/day)

at $10.80/hour ($1,899.99/month)

Bachelors degree

Last Active

December 21st, 2024 (today)

Member Since

June 1st, 2020

Profile Description

Senior Project Management professional and customer service-centric individual aiming to leverage her skills in business analysis, project management, and software as a service technical know-how. 

Implemented mostly on Knowledgebase, Case Management, and Onboarding applications. 

Highly experienced in US HR, Payroll, and Benefits. Multi-tasker and a solid team player!

Certified Lean Six Sigma Yellow Belt to further my expertise in process improvement, tactical strategy in business process and improve methodologies.

Here is my current skill set that I have built through the years:

Main Service: Business Analysis and Project Management
• Project Management
• Email Assistance
• Web Research and Content Management
• File Organization
• Reporting

Sub-services:

Medical VA
• Maintenance of eHR, Docusigns, prior authorizations, verification of insurances and eligibility. 
•  Nursing Research
•  Face to Face data sheet creation and Progress notes
•  Patient scheduling for home visits

Customer Success Management
• Customer Service assistance via email/live chat
• Lead generation (turning leads into a customer)
• Technical Troubleshooting for SaaS products/ startups
• Upselling experience
• Net Promoter Score Advocate

Technical Writing
• Content Management and blog posts
• Proofreading

Applications I am most adept to work on:
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Project
• Infor IXS
• Atlassian JIRA
• Oracle Netsuite CRM
• Siebel Oracle
• Zendesk
• Infor Case Management
• Enwisen HRIS
• ADP WorkforceNow
• Salesforce

My aim is for you to be able to focus on your business 100% and for me to take care of the dirty gritty stuff. Shoot me up a ping!

Looking forward to work with you!