Experienced Customer Service Support Specialist with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Service, Management, Microsoft Office, and Google Docs. Strong support professional with a Bachelor of Science - in Public Administration, from the City College of Carcar, Cebu. Over 8 years of call center experience for US-based companies such as Multiband, Goodman Networks, and DirectSat USA, and The Credit Pros where my primary tasks are related to tracking and Dispatching, technician routing, technical troubleshooting, customer satisfaction survey, Credit repair advisory, dispute process and customer service.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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