I am in the BPO industry for 9 years as a customer service representative and now I am looking for a work opportunity to utilize and share my skills and abilities and help to a company's growth and success.
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*in my line of work, I interact with customers daily. I actively listen to customers, I analyze and answer their questions, and I direct them accordingly in a friendly and professional manner.
*I have a strong customer service background especially in handling calls, chats, and
*I am a quick learner and I make sure I have deep insights into products/services and internal processes.
*I am empathetic and solution-oriented.
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