I have over 15 years of experience in the BPO industry, managing diverse lines of business including Technical Support, Sales, Customer Service, Billing, Invoicing, Content Moderation, and Insurance. My background also includes expertise in Data Collection, focusing on gathering reports and analyzing sales trends to support business growth. Additionally, I have a strong track record in overseeing back-office operations for both outbound and inbound processes, ensuring efficiency and high-quality service delivery.
I am passionate about driving operational excellence, fostering team collaboration, and contributing to organizational success through effective leadership and process improvement.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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