Lannie
E-commerce / Customer Service / Admin Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
November 23rd, 2024 (yesterday)
Member Since
May 15th, 2020
Profile Description
I am looking for a position in a dynamic, growing firm where I can apply my extensive experience in sales, customer service, and administration, I bring a versatile skill set to the table. I'm eager to find a role where I can make a real impact. My aim is to use my diverse skill set to help the organization be more successful, while also continuing to learn and grow in a supportive work environment that prioritizes a healthy work-life balance.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 2 - 5 years
From organizing the office to managing schedules, setting up meetings, and communicating on behalf of the company’s executives, scheduling appointments and maintaining calendars. Creating email templates. project Managements
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
- Managed inbound and outbound customer calls and emails. - Addressed customer concerns and provided solutions through active listening and problem-solving skills. - Proficiently troubleshooted and resolved diverse technical issues concerning VoIP services. - Expertly diagnosed problems, guided clients through effective solutions, and conducted follow-ups to ensure issue resolution. - Maintained accurate and up-to-date customer records in the company database.
Office and Administration » Documentation
Experience: 2 - 5 years
Other Skills
Marketing » Telemarketing » Inbound Sales
Experience: 5 - 10 years
- Managed the sales process from lead to close, including prospecting, pitching, and negotiating deals. - Built and maintained strong relationships with clients, understanding their needs and providing personalized solutions. - Conducted market research and analyzed data to identify new business opportunities and potential clients. - Acted as a liaison between clients and other departments to ensure customer satisfaction and smooth delivery of products services. - Contact clients to collect outstanding debts and negotiate payment plans. - Resolved billing disputes and updated customer information in the database. - Managed a portfolio of accounts and maintained accurate records of all collection activities. - Provided excellent customer service and built rapport with clients to encourage on-time payments.
Customer Support » Sales Support » Account Acquisition
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 5 - 10 years
Marketing » Social Media Management
Experience: 6 months - 1 year
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- ANGELES CITY, Pampanga
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 41%
- Influence: 17%
- Steadiness: 36%
- Compliance: 6%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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