Customer Service Support Expert in Shipping and Ecommerce

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

June 28th, 2024 (4 days ago)

Member Since

May 5th, 2020

Profile Description

A Customer Service Representative with 8 years of experience in a financial account (BPO) and 2 years in the third party logistics industry providing shipping quotes to customers, book and prepare relevant documents needed for international and domestic shipping, expert in LTL, NMFC Class identification, Schedule B, Bill of Lading, AWB.

I have basic knowledge in Woocommerce and Wordpress processing orders, refunds, upload images and update automated email responses. I also have experience in Shopify and Recharge processing refunds, updating of shipment information and cancellation of subscription.

Top Skills

Customer Support

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Human Resources

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Marilao, Bulacan

Tests Taken: IQ
Score: 125: DISC
Dominance: 18%
Influence: 14%
Steadiness: 30%
Compliance: 37%: English
B1(Intermediate)

Uploaded ID: Sign Up with Pro Account to View

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