Patrick

A+ Shopify Dropshipping | Customer Support PRO

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.32/month)

Bachelors degree

Last Active

January 5th, 2025 (2 days ago)

Member Since

April 20th, 2020

Profile Description

Want optimized orders & happier customers?
5+ Years in Shopify  Dropshipping Customer Service Expert with Focused on Building, Loyalty & Brand Trust. I deliver seamless customer support and operational expertise to help brands thrive 

Efficient Customer Support: Skilled in Gorgias, Freshdesk, and Zendesk, I’m committed to resolving customer inquiries with empathy and accuracy.

Shopify & Order Management: Handle all aspects of Shopify orders, returns, and logistics, so your store operates smoothly.

Building Brand Reputation: Expertly manage Trustpilot reviews and customer feedback, boosting your brand’s image.

Defective Order & Chargeback Management: Resolve disputes, chargebacks, and product issues efficiently, keeping customers satisfied and protecting your revenue.

Tools & Applications: Gorgias, Freshdesk, Zendesk, Shopify, Asana, ClickUp, Slack, Notion, Canva, BOL NL, Aliexpress, POKY, Meta Ads Manager, Google Suite, and Trustpilot

Let’s chat! I'm happy to help

Top Skills

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Personal Assistant

Other Skills

Marketing » Affiliate Marketing

Marketing » Social Media Management » Instagram marketing

Customer Support

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Design » Web Design & Page Layout

Customer Support » Technical Support

Customer Support » Sales Support

Marketing » Social Media Management » Social Media Marketing

Marketing » Classified Ads Marketing

Office and Administration » Email Management

Basic Information

Age
34
Gender
Male
Website
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Address
Biñan, Laguna
Tests Taken
IQ
Score:  125
DISC
Dominance: 30%
Influence: 10%
Steadiness: 33%
Compliance: 26%
English
B2(Upper Intermediate)
Government ID
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