James

Customer Service

85 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 28th, 2024 (2 days ago)

Member Since

April 20th, 2020

Profile Description

I love to assist customers with their concerns. I love to go above and beyond what is expected froUpgrade to see actual info to do. I take that extra step to make them feel that I understand what they are going through and I want it to be the best experience they have ever had. I have skills in Computer, Management and Leadership, team management, organizational skills, time management, communication and most especially in customer service and support.
When I was still an agent, I received several certificates for being a top sales agent and a certificate for being the top team lead for the ramp. I also made a material for training (Simulator using Adobe Captivate) which is being used up to the present.
Now, I am already a regular team lead for 5 years. I know how to manage and lead a team of employees. I am setting clear team goals. I am delegating tasks and set deadlines for internal team. I also oversee day-to-day operation and monitor team performance and report on metrics. I know how to motivate teaUpgrade to see actual infombers. I know how to use Microsoft Office (Microsoft Excel, Microsoft Word and Microsoft Powerpoint). I am confident that my experience and skills working in a BPO company for 12 years makes me an excellent candidate.

Top Skills

Human Resources

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Customer Support

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Marketing » Content Creation » Proofreading

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Translation

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
35
Gender
Male
Website
Sign Up with Pro Account to View
Address
Iloilo City, Iloilo
Tests Taken
IQ
Score:  114
DISC
Dominance: 29%
Influence: 29%
Steadiness: 27%
Compliance: 15%
English
B2(Upper Intermediate)
Government ID
Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »

From Diagnosis to Dream Career: Ellaine’s Inspiring Story
From Diagnosis to Dream Career: Ellaine’s Inspiring Story

Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.

READ STORY
EMPLOYERS
workers
talented va's
other
contact us
connect with us