Customer Support Specialist/Technical Support Specialist

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

November 25th, 2024 (yesterday)

Member Since

April 16th, 2020

Profile Description

“An investment in knowledge pays the best interest.”

A famous quote I always believed in. Working in the call center industry for more than 4 years made me enhance my communication as well as my people skills, but what really amazes me while working in this industry is that I was able to gain knowledge while continue learning.
<8efe80624d780eba0c6493ec45140364>Email and live chat are my forte with regards to customer service, however, I also had experience handling calls as Technical Support Representative. I handle Telephone, Internet, and Cable Upgrade to see actual infow that I had the courage to leave working in the office and look for a home-based job, I am willing to learn more on this platform with the skills and knowledge I gained all throughout my experience.

I will give out the knowledge I have invested for me to gain the best profit which is SUCCESS! I am an expert in using these tools: Bliss, Jira, Zendesk, and Salesforce. Below are some of my skills:

- Detailed-oriented
- Persuasive
- Attentive
- Email Handling (Gmail, Outlook, Bliss,)
- Technical Support - Internet, Phone and Cable services (LiveOPS, Zendesk)
- Chat moderator
- Survey researcher