General Virtual Assistant / Executive Assistant

I am a dynamic and skilled professional offering comprehensive Virtual Assistant services. With a proven track record spanning customer service, sales, and executive assistance, I bring a versatile skill set to optimize your operations and enhance your productivity. My core competencies include: Comprehensive Administrative Support: I streamline operations by managing schedules, emails, and calls; handling data entry and research; organizing files; and executing diverse administrative duties. Expert Communication Skills: I provide professional and timely support to clients and customers across various channels, including email, chat, and phone. Customer Service Excellence: Backed by three years of experience as a Customer Representative, I deliver exceptional service by prioritizing customer satisfaction, actively listening, demonstrating empathy, providing assurance, and delivering effective solutions.   Sales Proficiency: I have a history of success as an Outbound/Inbound Sales Associate, consistently exceeding quotas and delivering high-quality calls within US and Australian markets. Executive Support Expertise: With three years as an Executive Assistant, I have honed exceptional organizational and communication skills to support CEOs and senior leadership, managing complex calendars, coordinating travel, preparing reports and presentations, and handling confidential information with discretion.   Technical Proficiency: I am highly proficient in Microsoft Office Suite, Google Workspace, calendar management tools, CRM management, and other productivity software. Additional Skills: I offer accurate transcriptions, proactive lead generation, and basic Canva graphic design to enhance visual content. I am a proactive, detail-oriented, and resourceful professional committed to delivering exceptional results. I excel at problem-solving, prioritizing tasks, and ensuring seamless operations to support your business goals.