I am an experienced administrative support and customer service professional with 8 years of expertise in the field. My career includes working with top-tier financial institutions like the Bank of Commerce and Land Bank of the Philippines, where I honed my data entry, transaction processing, and customer service skills.I am proficient in various tools, including Microsoft Office applications (Word, Excel, PowerPoint, Outlook), QuickBooks Online, and Xero (with certifications in Xero Advisor and Xero Payroll). I have a strong attention to detail, a deep understanding of confidentiality, and a proven track record of delivering results with a sense of urgency.Key Highlights:• Over 8 years of experience in administrative support and customer service
• Expertise in handling over-the-counter transactions, ensuring compliance, and detecting discrepancies
• Fundamentals of QuickBooks Online, Xero, and payroll systems
• Skilled in resolving customer inquiries and ensuring satisfaction
• Strong ability to balance and manage sensitive information and financial data
I am committed to providing high-quality work with excellent customer service and am eager to bring my skills to new opportunities. Whether it's administrative support, data management, or financial services, I am dedicated to ensuring your business runs smoothly and efficiently.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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