Genraldo
Experienced in Sales, Customer/Tech Support, and Crypto Trad
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.68/hour ($1,000.00/month)
College
Last Active
March 24th, 2025 (4 days ago)
Member Since
October 17th, 2012
Profile Description
E-commerce Manager with Sales and Customer Support Experience.
I have over 11 years of experience managing social media, driving sales, and engaging with customers. Since 2013, I’ve worked as an E-commerce Manager, focusing on product sales and growing online communities.
Harrah's Las Vegas (2 yrs) - Helpdesk L2
Handling Windows operating system issues, including Windows Server. My responsibilities included troubleshooting network and software issues of POS systems, AS400 systems, network printers, Microsoft Outlook, and Active Directory. Additionally, I was responsible for full installation and troubleshooting of various Casino and Hotel system software, supporting thousands of end users daily.
Dell XPS (1 yr) - Technical Support Representative
Performed hardware and software troubleshooting. This included disassembling and repairing computer components, OS and driver installations, system upgrades, antivirus solutions, and network troubleshooting. I also provided support for home local network setups and connectivity issues.
Crypto Enthusiast and Trader
Since 2021, I have been actively involved in cryptocurrency, gaining knowledge of blockchain technology, market trends, and trading strategies. I manage a portfolio of more than 40 altcoins, combining trading and long-term holding strategies.
Top Skills
Customer Support » Ecommerce
Experience: 10+ years
I have been an E-commerce Manager for over 11 years. In this role, I run an online store and work hard to make sales by checking which products sell best and finding ways to boost sales. I also help customers by answering their questions and solving tough problems via chat. When issues become serious, I handle them personally to ensure customer satisfaction.
Customer Support » Helpdesk Support
Experience: 2 - 5 years
Helpdesk Level 2 at Siemens (now Atos) for two years. Handled Windows OS issues, including troubleshooting of Windows Server. Diagnosed and resolved network and software issues for systems like POS, AS400, network printers, Microsoft Outlook, and Active Directory. I was responsible for installing and troubleshooting various casino and hotel system software, supporting thousands of end users every day.
Other Skills
Customer Support » Technical Support
Experience: 1 - 2 years
I worked as a Technical Support Representative at Teletech for the Dell XPS account. My duties included disassembling and repairing computer components, installing operating systems and drivers, upgrading systems, providing antivirus solutions, and troubleshooting network issues. I also helped customers set up their home networks and resolve connectivity problems.
Professional Services » Forex Trading » Cryptocurrency
Experience: 2 - 5 years
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Binangonan, Rizal
- Tests Taken
- IQ
- Score: 120
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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