Overview
Looking for part-time work (6 hours/day)
at $7.00/hour ($924.00/month)
High school diploma
Last Active
December 30th, 2024 (18 days ago)
Member Since
March 27th, 2020
Profile Description
I have been working in BPO and VA for 8 years and as a virtual Customer Support Admin which provides me with experience in customer service and back office. I too was given an opportunity to lead and handle a team. I got promoted as a Team Leader due to my outstanding performance and contributions. I have a positive mindset and a clear understanding of administrative tasks for both voice and non-voice accounts.
I have familiarity with using the following client tools such as; MS Office, Google Drive, Google Docs, Outlook, Gmail, Zendesk, Quickbooks, Justcall, Slack, and Twilio.
In this position, I was responsible for the following
• Developing team objectives and creating a timeline for achievement
• Assigning tasks to individuals and teams and managing milestones
• Setting deadlines and confirming feasibility with all working parts
• Tracking team performance and readjusting schedules as needed
• Managing scheduling conflicts
• Organizing and supervising teambuilding summits held quarterly
• Completing performance reviews
Top Skills
Customer Support
Experience: 5 - 10 years
I was awarded for being TOP on delivering customer satisfaction.
Customer Support » Email Support
Experience: 5 - 10 years
I was awarded for being TOP on delivering customer satisfaction.
Customer Support » Phone Support
Experience: 5 - 10 years
I was awarded for being TOP on delivering customer satisfaction.
Other Skills
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 92
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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