Overview
Looking for part-time work (6 hours/day)
at $7.00/hour ($924.00/month)
High school diploma
Last Active
November 25th, 2024 (today)
Member Since
March 27th, 2020
Profile Description
I have been working in BPO and VA for 8 years and as a virtual Customer Support Admin which provides me with experience in customer service and back office. I too was given an opportunity to lead and handle a team. I got promoted as a Team Leader due to my outstanding performance and contributions. I have a positive mindset and a clear understanding of administrative tasks for both voice and non-voice accounts.
I have familiarity with using the following client tools such as; MS Office, Google Drive, Google Docs, Outlook, Gmail, Zendesk, Quickbooks, Justcall, Slack, and Twilio.
In this position, I was responsible for the following
• Developing team objectives and creating a timeline for achievement
• Assigning tasks to individuals and teams and managing milestones
• Setting deadlines and confirming feasibility with all working parts
• Tracking team performance and readjusting schedules as needed
• Managing scheduling conflicts
• Organizing and supervising teambuilding summits held quarterly
• Completing performance reviews
Top Skills
Customer Support
Experience: 5 - 10 years
I was awarded for being TOP on delivering customer satisfaction.
Customer Support » Email Support
Experience: 5 - 10 years
I was awarded for being TOP on delivering customer satisfaction.
Customer Support » Phone Support
Experience: 5 - 10 years
I was awarded for being TOP on delivering customer satisfaction.
Other Skills
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 92
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Multitasking 101: How an Online Account Manager Defines Her Priorities
An Account Manager plays a crucial role in running a business. Here's how a mom of five juggles her priorities for work and motherhood.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
