I am a versatile and results-oriented professional with expertise spanning operations management, marketing, data analytics, multimedia production, and customer service. With a Bachelor’s degree in Cybersecurity and a strong foundation in Accounting, Business, and Management, I bring a unique blend of technical proficiency, creative vision, and strategic planning to every role.Skills & Expertise:Operations & Workflow Optimization: Experienced in streamlining workflows, integrating AI tools, and managing projects to enhance productivity and team performance.Marketing & Brand Development: Skilled in creating impactful campaigns, developing brand strategies, and driving engagement through social media and digital platforms.Data Analytics: Proficient in tools like Python, Power BI, and Tableau to generate insights and support decision-making.Multimedia Production & Graphic Design: Adept at producing high-quality videos, photos, and graphic designs using Adobe Suite and Canva to align with brand objectives.Customer Relationship Management: Extensive experience with CRMs like Zendesk, HubSpot, and Gorgias, ensuring seamless client communication and customer satisfaction.Bookkeeping & Financial Reporting: Hands-on experience in financial reporting, reconciliation, and utilizing tools like QuickBooks and NetSuite.E-commerce & Automation Tools: Proficient in Shopify, Helpscout, Zapier, and other tools for automating workflows and improving operational efficiency.Tools & Technologies:Adobe Creative Suite (Photoshop, Lightroom, Premiere Pro, etc.)Google Workspace, Microsoft Office, CanvaAsana, Airtable, Notion, Microsoft LoopShopify, Zendesk, Helpscout, NetSuiteCommunication Platforms: Slack, Zoom, Google MeetCertifications:Certified Cybersecurity Specialist (ISC2) – June 2023Data Scientist with Python (DataCamp) – December 2022Data Analyst with Tableau & Power BI (DataCamp) – December 2021I am passionate about leveraging my diverse skill set to help businesses grow, improve operations, and build stronger connections with their audiences.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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