COO/Integrator | Systems, Operations & Business Manager

Overview

Looking for part-time work (4 hours/day)

at $38.00/hour ($3,344.00/month)

Bachelors degree

Last Active

November 14th, 2024 (today)

Member Since

March 23rd, 2020

Profile Description

My North Star is to take over the daily operations of your online business to "free up" you as a business owner (so that you can concentrate on being visionary leaders)
1. I am Systems Strategist who creates and sets up systems, processes, workflows, and procedures to help you and your team manage clients, people, and projects.
2. I am Online Business Manager (OBM) who manages your projects, people, operations, and metrics.
3. I am a meticulous Industrial Engineer with a strong passion for analyzing your data and systems.
4. I possess practical knowledge of processes, systems, and business.
5. I use analytical skills to design and improve your processes for system efficiency

My Four Core Services and Expertise:
1. Project Management – managing a launch, setting up a new online program, and implementing new tools, software, and websites.
2. Operations Management – making sure there are systems in place for finance, accounting, billing, client relationships, inventory, fulfillment, workflow, communications, etc.
3. Metrics Management – tracking stats to know exactly what's working in your business and what isn't & recommending next steps.
4. People Management – outsourcing, recruitment, managing, and tracking the completion of the day-to-day tasks of your client's team.

Softwares I have used:
- Advanced Excel/Google Sheets
- HubSpot, PipeDrive, Upgrade to see actual info CRM, NetSuite, Xero, Quickbooks, and Zoho ERP (Books, CRM, Recruit)
- ClickUp, Asana, JIRA
- ScheduledOnce
- Shopify
- Zendesk
- Google Data Studio
- Zapier, Upgrade to see actual info, Integromat, Upgrade to see actual info
- Klaviyo
- FB Ads Manager

PROJECT HIGHLIGHTS:
1. Documented end-to-end business operations for a German Amazon E-commerce business, improving process efficiency and providing clear guidelines for R&D, Supply Chain, Customer Service, and Marketing.
2. Implemented Traction / Entrepreneurial Operating System (EOS) for a German Amazon E-commerce business, establishing a solid Vision, Data, People, and Process structure, resulting in improved alignment and productivity.
3. Streamlined business operations for a German Amazon E-commerce business and UK E-commerce Gaming Business by implementing ClickUp, leading to enhanced collaboration, task management, and overall efficiency.
4. Optimized business operations for an F&B Franchising Business using ClickUp, Zoho Books, and Zoho Inventory integrated through Upgrade to see actual infotomated tasks and streamlined workflows resulted in improved sales, marketing, franchise/branch management, and financial processes.
5. Organized and managed Real Estate operations, including properties and projects, using ClickUp. Implemented automations in Zapier, resulting in streamlined processes and improved project management. Also served as Operations Manager, overseeing teams, projects, hiring, and day-to-day operations.
6. Implemented PipeDrive CRM, Zapier automations, and ClickUp for a Wholesaling Real Estate business. Efficiently managed sales processes and hired teaUpgrade to see actual infombers to support business growth.
7. Transformed a Finance Consulting Agency's operations by implementing ClickUp and transitioning from Slack. Managed projects effectively, resulting in improved growth, delivery, and operational efficiency. Also facilitated the implementation of EOS Traction for better organization.
8. Integrated HubSpot CRM, Zapier, ClickFunnel, and Pandadoc for an Automation One-man Team Agency. Streamlined processes for online courses and coaches' clients, resulting in improved sales and document management.
9. Facilitated a two-month intensive EOS Traction program for a US Amazon E-commerce Company, aligning the team's efforts and improving overall business performance.
10. Optimized sales team monitoring for multiple online businesses, coaches, and online course creators by implementing and optimizing Upgrade to see actual info CRM, ScheduledOnce, Zapier, and spreadsheet data/metrics tracking. Enhanced sales performance and streamlined data management.
11. Successfully implemented Zoho Books Accounting Software for 9 business units/subsidiary, ensuring organized and accurate accounting data for the past 3 years.
12. Created automated dashboards and reports for all departments using Google Data Studio (Looker Data Studio), Spreadsheet, Upgrade to see actual info, and Mixed Analytics.Sales Dashboard (Overview, Conversion, Leads, Deals, Retention) for a Staffing Outsourcing Agency
Upgrade to see actual infoegrated and automated platforms using tools such as Zapier, Upgrade to see actual info, Upgrade to see actual info, HubSpot workflows, Google Sheets formulas, and ClickUp for a Staffing Outsourcing Agency
-----> a. Developed 20 Zapier zaps, 7 Upgrade to see actual info runs, 5 Upgrade to see actual info flows, and 200+ HubSpot workflows.
-----> b. Integrated platforms including HubSpot, Crelate, ClickUp, Xero, and Google Sheets.
-----> c. Utilized advanced Google Sheets formulas (arrayformula, importrange, query, multiple if conditions, vlookup, sumifs, etc.).


?ARE YOU READY TO HAVE HELP WITH THE TASKS REQUIRED TO GROW AND SCALE YOUR BUSINESS ONLINE? CONTACT ME TODAY! ?