Community Manager/ Client Support Specialist
Ensure client satisfaction and effective support within the community.Monitor interactions and develop strategies to enhance engagement.Coordinate event scheduling and preparations, including providing live session support for coaches.5+ Years of Customer Service Experience in a US-Based CompanyManaged 35+ customer calls daily, addressing billing inquiries and resolving conflicts.Skilled in navigating multiple tools simultaneously.Proficient in Canva and Hootsuite for content creation and social media management.Experienced in upselling and implementing effective retention strategies.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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