Josephine
Customer Service Representative/ Virtual Assistant
Overview
Looking for full-time work (8 hours/day)
at $5.12/hour ($901.12/month)
Bachelors degree
Last Active
October 15th, 2024 (today)
Member Since
March 21st, 2020
Profile Description
Community Manager
- Ensure clients in the community are well-supported and satisfied.
- Monitor community interactions and develop workflows to enhance client engagement.
- Support event scheduling and preparationsincluding providing live session support for coaches.
5 years of customer service experience in a US-based Company.
- Manages 35+ daily customer calls and answer all billing questions,
- Assisting conflict resolution,
- Able to navigate multiple tools at the same.
- Has knowledge about Canva and hootsuite.
- Has knowledge with upselling and has the ability to provide retention strategies.
Top Skills
Customer Support
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Phone Support
Other Skills
Customer Support » Content Management
Office and Administration » Microsoft Excel
Office and Administration » Email Management
Office and Administration » Personal Assistant
Marketing » Copywriting
Marketing » Social Media Management » Facebook marketing
Customer Support » Technical Support
Customer Support » Social Media Moderation
Customer Support » Forum Community Moderation
Customer Support » Sales Support
Marketing » Mobile Marketing
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- DISC
- Dominance: 29
- Influence: 20
- Steadiness: 36
- Compliance: 15
- Uploaded ID
- Sign Up with Pro Account to View
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How this Marketing Director Drives Business Growth On and Offline
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