Sherilyn

Customer Service/ Customer Retention/ Social Media Manager

85 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Trained in Social Media Marketing and Management/
One year in Business Administration

Last Active

November 14th, 2024 (today)

Member Since

March 21st, 2020

Profile Description

I am a motivated social media manager who was trained to manage the online presence of companies and brands for both small and large Upgrade to see actual infopable of building engaging campaigns for users on various social media platforms. I have experience in customer service representative as a process associate that deals with reservation of the passengers in one of the prominent airlines in the USA for almost two years. I also worked as a collections representative in one of the largest Telecom company in Canada. I collect the outstanding accounts receivable dollars from the existing client base and all other aspects of collections. I got promoted to be a retention specialist that handled customer complaints that are not satisfied with the resolution given by the first representative and effectively address customer complaints such as telephone service, wireless reception, dial-up internet connectivity, and billing issues.
Skills and Tools that I was trained with:
Social Media Management |Social Media Ads | Detailed and laser targeting |Content Writing | Content Creation | Content Marketing | Photo Editing |Video Editing |Adobe Photoshop CC | Video Ad Creatives |Hootsuite

Top Skills

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Customer Support

Marketing » Social Media Management » Social Media Marketing

Other Skills

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Microblog Content Writing

Advertising » Facebook Ads

SEO

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Marketing » Mobile Marketing

Office and Administration » Personal Assistant

Basic Information

Age
32
Gender
Female
Website
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Address
Cavite, CALABARZON
Tests Taken
IQ
Score:  105
DISC
Dominance: 35
Influence: 11
Steadiness: 39
Compliance: 15
English
C2(Advanced/Mastery)
Government ID
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