I have over 11 years of working in customer service roles where I have developed a deep understanding of customer needs and expectations. Throughout my career, I have honed my communication and problem-solving skills, which are crucial for providing effective support and resolving customer issues in a timely manner. I am adept at handling a high volume of customer inquiries through various channels such as phone,
Moreover, I am a team player who thrives in a fast-paced environment. I am known for my ability to collaborate effectively with colleagues and other departments to ensure a seamless customer experience. I have also participated in cross-functional projects aimed at improving customer service processes and implementing innovative solutions. I am eager to contribute to the company's growth and be part of a team that shares my passion for delivering outstanding customer support.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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