Chloe

Sales|Chat/Email Support|Customer Service|Technical Support

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Overview

Looking for part-time work (4 hours/day)

at $6.88/hour ($605.44/month)

Associates degree

Last Active

March 24th, 2025 (5 days ago)

Member Since

March 16th, 2020

Profile Description

I have extensive experience in telecommunications, starting as a Billing and Technical Support Agent for an Australian Telco through a BPO company. I provided solutions to customer queries via phone, email, and chat, ensuring quick and effective responses while documenting requests and prioritizing satisfaction.
I later moved to an Onboarding Representative role, managing the successful setup of services and resolving related issues. Most recently, I worked as a Sales Representative, handling inquiries across phone, email, and chat, while also conducting follow-up calls and outbound sales efforts to engage customers.

Top Skills

Experience: 1 - 2 years

We solve complex problems, mainly with internet services, and work closely with customers to make sure they get great service and are satisfied We answer technical support calls and make sure customers are happy by solving issues quickly and clearly. We also keep detailed records of each interaction and work with other teams to fix ongoing problems and improve service.

Experience: 10+ years

Assisting customers with their accounts and billing inquiries. That includes managing customer accounts, resolving billing issues, and providing excellent support to ensure customer satisfaction.

Experience: 5 - 10 years

As a Sales Rep, I help grow the business by selling services like high-speed internet, VoIP, cloud PBX, mobile, and wireless broadband. I talk to new and current customers, understand their needs, and provide the best solutions. My goal is to build strong customer relationships, boost sales, and help the company succeed.

Other Skills

Basic Information

Age
37
Gender
Female
Website
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Address
Mandaue City, Cebu
Tests Taken
IQ
Score:  118
DISC
Dominance: 11
Influence: 16
Steadiness: 36
Compliance: 38
English
B2(Upper Intermediate)
Government ID
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