CRM, Dialer/ Cold Calling, Social Media, Lead Generation, HR

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

March 27th, 2025 (5 days ago)

Member Since

March 15th, 2020

Profile Description

I bring over 20 years of experience in the BPO industry, with strong expertise in cold calling, telemarketing (B2B & B2C), appointment setting, lead generation, CRM management, and social media management.
Since 2006, I've worked with clients across the US, UK, Australia, the Middle East, and Europe, supporting a wide range of industries including:
-Real Estate & Investors
-Payment Processing & Merchant Services
-Insurance
-Solar Energy
-Digital Marketing
-Telecommunications (TELCO)

I have successfully handled both inbound and outbound campaigns, focusing on quality lead generation, client engagement, and performance-driven results. My experience spans diverse global markets, making me adaptable, culturally aware, and client-focused in every project I take on.

SERVICES I OFFER:

1. CRM Management
Helping clients manage pipelines, automate tasks, and stay organized.

Key tasks: Client management, marketing automation, sales funnels, workflow automation, scheduling, and task tracking.
Tools I use:
-GoHighLevel
-HubSpot
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-Zapier
-Salesforce
-Zoho CRM

2. Dialer Management / Cold Calling
Setting up cloud-based dialers, managing outbound campaigns, and integrating with CRMs.

Key tasks: Cold calling, SMS drops, voicemail automation, CRM syncing.
Dialers I work with:
-PhoneBurner
-OpenPhone
-CallTools
-JustCall
-RingCentral
-Google Voice
-Mojo Dialer
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-XenCall

3. Social Media Management
Creating, scheduling, and engaging with audiences to grow brand presence.

Key tasks: Content creation, post scheduling, community engagement, and basic analytics.
Platforms I manage:

-Facebook
-Instagram
-LinkedIn

4. Lead Generation
Finding qualified prospects and organizing them for outreach and conversion.

Key tasks: Prospecting, cold outreach, CRM updates, and lead tracking.
Tools I use:
-PropStream
-Web Upgrade to see actual info
-BatchLeads
-LinkedIn + Sales Navigator
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-Google Sheets / GoHighLevel / HubSpot

5. HR Management
Helping businesses with hiring, compliance, and employee support.

Key tasks: Recruitment, onboarding, employee records, payroll, and benefits support.
Tools I use:
-Rippling
-Zoho People
-Gusto

6. Chat Moderation
Keeping online communities safe, active, and well-managed.

Key tasks: Monitoring chats, engaging with users, reporting issues.
Platforms I moderate:
-Slack
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-Skype
-WhatsApp
-Microsoft Teams