Customer Service & Executive VA|Efficiency Meets Excellence

Overview

Looking for full-time work (8 hours/day)

at $3.70/hour ($651.20/month)

Bachelors degree

Last Active

February 20th, 2025 (yesterday)

Member Since

February 28th, 2020

Profile Description

Hello, I am Marj! 

Welcome to my profile! As a seasoned Customer Service Representative, Executive Virtual Assistant, and Administrative Assistant, I bring a blend of professionalism, dedication, and a friendly touch to everything I do.

With a passion for helping others and a knack for organization, I thrive on making your business run smoother and your customers happier. Whether it's answering inquiries with a smile, keeping your calendar in perfect order, or handling administrative tasks with precision, I'm here to support you every step of the way.

Here's What I Offer:
Customer Service Excellence: I turn customer inquiries into positive experiences, ensuring satisfaction and building long-lasting relationships.
Executive Virtual Assistance: From managing emails, arranging travel, maintaining digital files, overseeing communication across different platforms, preparing reports to scheduling meetings, I handle it all so you can focus on what you do best.
Administrative Prowess: I streamline processes, manage documents, and provide the administrative support you need to stay organized and efficient.

Why Choose Me?
Friendly and Approachable: I believe in the power of a positive attitude and friendly communication. I strive to be approachable and easy to work with.
Detail-Oriented: I have an eye for detail and a commitment to accuracy, ensuring nothing falls through the cracks.
Proactive Problem Solver: I anticipate needs and solve problems before they become issues, making your life easier.

So, if you're ready to add a dash of fun, a sprinkle of efficiency, and a whole lot of awesomeness to your team, let's connect! 
Professional Skills:
Customer Service Representative: 5 years
Customer Support: 5 years 

Client Industries:
Telecommunications Account (Aus)

Tools Expertise: 
Google Workspace / Microsoft Office Suite
Trello / Notion/ Click-Up
Zoom / Slack / Upgrade to see actual info / SkypeEmail Management/ Calendar Management / Travel Management 
Virtual Phone Systems / Avaya 
Loom 
Chat GPT / Quillbot / Gemini 
Hubspot 
Canva 
Zoho Expense