Current Employment Status:
Hired Full Time on Mar 14, 2024
I am a highly skilled customer service professional with a strong customer focus, proven account management skills, ability to meet deadlines and the capacity to ensure efficiency in completing all assignments.
I have 9 years experience working with hospitality industry. With that being said, I have a strong customer service commitment with a natural compassion and desire to go above and beyond to meet customer’s requirements. Solid administrative skills, with the ability to prioritize, multi-task and work well solo under pressure. Experienced in working with business owners and executives.
I have an effective planning and management skills, impressive interpersonal, verbal and written communication skills. I am very dedicated and hardworking professional.
My ultimate goal in freelancing is to be able to share my knowledge, skills and expertise to my prospective clients and make their customers happy too!
Administrative Support:
•
• Data Entry
• Meeting and Calendar Management
• Create and Send contracts, letters, etc.
• Mailing list and Database Management
Customer Service and Support:
•
• Phone and Online Support
• Concierge Services
• Up-selling
• Technical Support
Online Marketing and Promotion:
• Social Networking
• Online Research
• Surveys and Market Research
• Social Media Content
• After-Sales Customer Support
• Basic Photography and editing
• Doing creative adverts using Canva
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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