Current Employment Status:
Hired Full Time on Apr 5, 2020
Abigael
CS Lead for E-commerce business/Order Fulfillment Specialist
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $4.60/hour ($404.80/month)
Associates degree
Last Active
November 19th, 2024 (7 days ago)
Member Since
February 27th, 2020
Profile Description
I am a Customer Service Lead for an e-commerce business. With 4 years of experience in this industry, I have developed a keen understanding of the unique challenges that come with providing excellent customer service in the digital space.
However, my experience in customer service extends far beyond e-commerce. Over the past 10 years, I have worked in the business process outsourcing (BPO) industry, handling a variety of accounts for telco, airline, hotel, and logistics companies. This diverse range of experiences has allowed me to hone my communication and problem-solving skills, while also developing a deep empathy for customers across a variety of industries.
I believe that great customer service is not just about solving problems quickly and efficiently, but also about building meaningful relationships with customers and creating positive experiences that keep them coming back. As a customer service lead, I am committed to ensuring that our team provides the highest level of service to every customer, every time.
Top Skills
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 50%
- Influence: 16%
- Steadiness: 23%
- Compliance: 11%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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Samori Coles
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