Areas of expertise:
-Verify patient insurance eligibility through insurance portals.
-Obtain pre-authorizations for procedures.
-Update patient files with insurance details.
-Copays and deductibles, if there are any. Explain the benefits of insurance to patients.
-Liaise with insurance providers to clarify coverage details. Track the status of pending insurance claims.
-Assist patients with insurance-related queries.
-Medical encoding, CPT/CDT, and ICD; submission of dental/medical claims; explanation of benefits; and explanation of remittance advice.
-Payment posting is on the patient chart.
-Resolve billing discrepancies. Review and appeal denied claims. Ensure compliance with coding and billing regulations.
-Generate billing reports for management.
-Credentialing or empanelment if the provider is not yet covered by new insurance.
Platforms used:
Eclaims/DHPO- UAE
Medent, US
Dentrix (US)
Eaglesoft (US)
Healthy Enet-US
Office Ally
Chiro
Vosio
Monday
Calendly
Canva
Slack
Outloo
Zoom
Hangout
Meet
Google Drive
Sheets
Docs
Calendar
Forms
Experience: 5 - 10 years
Experience: Less than 6 months
From end to end cycle
Experience: Less than 6 months
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