Raquel

General Virtual Assistant / Customer Service Associate

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Level

Last Active

March 4th, 2025 (today)

Member Since

February 18th, 2020

Profile Description

I am a Customer Service Representative with more than 9 years of experience in assisting international customers. I have handled different accounts as a Phone, Chat, Email Support and Social Media Specialist in well-known BPO Companies here in the Philippines. I have worked for Inbound Sales as Chat and Phone Support, Healthcare Back Office Data Entry, Social Media Moderation as English Specialist and E-Commerce as Client Relations Specialist.
Most of my experience in Customer Service requires problem-solving for their needed assistance but I make sure to work the extra mile to provide them service where they would feel valued and well taken care of by the companies they have business with.
Over the years of working, I've learned to be Self Motivated, Independent, Reliable, and Efficient. I also honed my skills in Call Handling, Task Coordination, Interpersonal Skills, Analytical and Logical Thinking, Flexibility and Adaptability which will help me in continuing my Customer Support and Work-from-home Career. 

Top Skills

Office and Administration » Admin Data Processing

Experience: 1 - 2 years

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Experience: Less than 6 months

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Human Resources

Experience: Less than 6 months

Real Estate » Appointment Setting

Experience: Less than 6 months

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
36
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  135
DISC
Dominance: 45%
Influence: 15%
Steadiness: 13%
Compliance: 29%
English
C2(Advanced/Mastery)
Government ID
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