With over 8 years of experience in customer service and technical support in BPO companies, followed by years of freelancing as a Customer Support, Data Entry Specialist, and Real Estate Virtual Assistant, I am confident in my ability to excel.
Throughout my career, I have gained extensive experience in handling customer inquiries and technical issues. My customer-centric approach has helped me to effectively communicate and resolve customer concerns, resulting in high customer satisfaction ratings. Additionally, my experience in handling various tools and CRMs such as Zendesk, Freshdesk, Rhino Support, Salesforce, Trello, Podio, and Shopify, among others, has honed my skills in organizing and managing customer data.
As a Real Estate Virtual Assistant, I have developed skills in SMS marketing, lead generation, and data management, with proficiency in various Real Estate Investor Software such as Listsource, Propstream, Calltools, Mojo, Go Offer, Klaviyo, Investorlift, and REIAutomator. I have also gained extensive experience in SMS Marketing Software, such as BatchLeadStacker, Lead Sherpa, TextMagic, Launch Control, and ClickSend. Furthermore, my proficiency in Slack, Google Form, Google Sheet, and Google Docs has helped me manage data and communicate effectively with tea
My ability to work in a fast-paced environment, multi-task, and prioritize tasks while ensuring customer satisfaction, makes me a valuable addition to your team. I am confident that my skills and experience make me a suitable candidate for this role, and I look forward to discussing my qualifications further.
Experience: 5 - 10 years
Lead generation for real estate through SMS and Cold Calling
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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