Executive Assistant / Project Manager

I am an experienced and highly skilled Real Estate Executive Assistant from the Philippines. Throughout my career, I have demonstrated exceptional organizational abilities, creativity, attention to detail, and a genuine passion for the real estate industry. Over the past seven years, I have served as a Virtual Assistant, specializing in various roles such as Real Estate Executive Assistant, Transaction Coordinator, Dispositions Manager, Appointment Setter, Admin VA, Social Media Manager, Recruiter, Trainer, Property Manager, Cold Caller, and Acquisitions Manager. My diverse skill set encompasses a wide range of tasks crucial to real estate operations. I possess expertise in lead generation, email management, compiling lists, conducting comparative analyses, drafting contracts, identifying buyers and sellers, executing SMS and email campaigns, implementing social media marketing strategies, managing MLS listings, and conducting cold calling activities. Furthermore, I have actively contributed to daily blog postings about real estate and consistently generated engaging content to maintain active social media accounts. In addition, I have proficiently managed various Customer Relationship Management (CRM) systems, including Podio, Follow Up Boss, KvCORE, Zillow, Buildium, Brokermint, Upnest, Clever, Brivity, Total Expert, KellerWilliams, GoGadget, and ReiReply. As a vital member of the team, I have diligently completed Transaction Coordinator (TC) checklists by preparing necessary documents, updating MLS listings, and maintaining effective communication with all involved parties. Furthermore, I have successfully driven website traffic by strategically promoting landing pages on various social media platforms. Nurturing leads through phone calls, text messages, and emails has been an integral part of my responsibilities, ensuring a high level of engagement and follow-up. Moreover, I possess graphic design skills that have proven valuable in creating visually appealing newsletters, postcards, daily content, listing updates, and presentations. Overall, my extensive experience and proficiency in real estate support functions make me a valuable asset to any team. I am eager to leverage my skills and contribute to the success of your organization.

I have extensive experience in lead generation and appointment setting, employing various channels such as phone, email, and chat. Throughout my career, I have consistently demonstrated a knack for producing high-quality leads and driving successful outcomes for businesses. In my role, I have leveraged my strong communication skills to engage with potential clients, understand their needs, and effectively convey the value proposition of the products or services being offered. By employing persuasive techniques and active listening, I have been able to establish rapport and build trust with prospects, ultimately converting them into qualified leads. Through my proactive outreach efforts, I have generated a significant number of leads, consistently meeting and exceeding targets. I possess a deep understanding of lead generation strategies and have utilized a combination of outbound and inbound approaches to maximize results. Whether it be cold-calling, email campaigns, or live chat interactions, I have adapted my approach to suit the preferences and behaviors of the target audience. In summary, my experience in lead generation and appointment setting encompasses a diverse range of methods, including phone, email, and chat. I have a proven track record of driving successful outcomes, helping businesses become more profitable and reach a wider audience. With my strong communication skills, persuasive techniques, and keen understanding of client needs, I am confident in my ability to contribute to any lead generation or appointment setting role.

I served as a dedicated account executive, handling a diverse range of responsibilities for a US client managing multiple businesses. My role involved alleviating his workload by taking on various tasks. We utilized communication tools like Zoom and Slack for daily interactions. Additionally, I extended my support to some of his business partners. Here are the key aspects of my role: ● Worked directly with prospective clients via google meet to qualify them for our programs ● Booked discovery calls via Calendly for the client success manager. ● Nurtured leads and conducted cold outreach through various channels such as calls, emails, texts, chats, and social media platforms, with the goal of scheduling discovery calls for the client. ● Managed multiple Google calendars meticulously, ensuring they remained organized, up-to-date, and that the client never missed any crucial messages. ● Helped with accountability for the entire team. ● Maintained the client's social media accounts by posting fresh content on a daily basis. I utilized landing pages and infographics for engaging posts. ● Handled travel arrangements, including booking restaurants and hotel reservations. ● Filed and organized documents on Google Drive for easy accessibility and efficient document management. ● Recorded meeting minutes for the client and his partners, ensuring accurate documentation of discussions and decisions. ● Managed incoming phone calls from clients, partners, and customers, effectively relaying messages to all relevant parties. ● Prepared daily reports for the client and his business partners to facilitate productive business meetings. ● Supported team members, clients, and business partners in my role as a client support manager and trainer for new team members.

During my extensive experience working in a phone-based role, I have honed my skills in effectively communicating with individuals from diverse backgrounds. With my exceptional English communication abilities, I am able to convey information clearly and concisely, ensuring that callers understand and receive the assistance they require. One of my strengths lies in my ability to speak like a US-based individual, allowing me to establish rapport and build trust with callers. This skill has been crucial in delivering a personalized and customer-centric experience, as I am able to adapt my language and tone to meet the needs and expectations of each individual. My well-spoken nature and confidence enable me to handle challenging situations with ease, ensuring that callers feel heard and valued. I approach each interaction with a positive attitude, striving to create a welcoming and supportive atmosphere. This, coupled with my lively and easy-going demeanor, helps to establish a connection and put callers at ease. Furthermore, my great personality shines through in my interactions, as I bring enthusiasm and energy to each conversation. I believe that maintaining a friendly and approachable demeanor is essential in fostering a positive customer experience, and I consistently strive to leave a lasting, positive impression on every caller. Overall, my job experience in taking phone calls for several years has allowed me to develop excellent English communication skills, speak like a US-based person, and cultivate qualities such as being well-spoken, confident, positive, lively, easy-going, and possessing a great personality. These attributes have been instrumental in my success in delivering exceptional customer service over the phone.

SOCIAL MEDIA MANAGEMENT As a social media manager, I successfully managed multiple platforms, including Facebook, LinkedIn, business pages, websites, and Instagram, to enhance audience growth, generate leads, and facilitate appointment setups. Here's a summary of my key responsibilities and achievements: 1️⃣ Facebook: I oversaw the Facebook presence for various clients, developing and implementing effective strategies to expand their audience reach and engagement. Through targeted content creation, community management, and advertising campaigns, I successfully increased brand visibility and drove traffic to their websites. 2️⃣ LinkedIn: I adeptly managed LinkedIn profiles and business pages, utilizing the platform's unique features to build professional networks, establish thought leadership, and generate leads. By optimizing company pages, sharing industry-specific content, and engaging with relevant communities, I helped clients leverage LinkedIn for business growth. 3️⃣ Business Pages: I efficiently handled the management of business pages on different social media platforms. By analyzing analytics, monitoring trends, and identifying target audiences, I crafted tailored content strategies that resonated with users, resulting in increased follower counts, improved engagement, and enhanced brand recognition. 4️⃣ Website: I played a crucial role in driving traffic to clients' websites by developing and implementing a comprehensive social media content calendar. Through consistent and engaging daily posts, I not only captivated the audience but also directed them to the website, resulting in increased conversions and customer acquisition. 5️⃣ Instagram: I successfully managed Instagram accounts for clients, employing a mix of visually appealing content, compelling captions, and strategic hashtag usage to boost engagement, followers, and brand awareness. By leveraging Instagram's Stories, IGTV, and influencer collaborations, I enhanced clients' online presence and nurtured a loyal community. Throughout my tenure as a social media manager, I demonstrated a keen eye for analytics, tracking key performance indicators (KPIs), and utilizing data-driven insights to refine strategies for maximum impact. By staying up-to-date with industry trends and platform updates, I ensured clients remained at the forefront of social media marketing.

As an Account Executive, I have gained valuable experience in various aspects of the role, contributing to the overall success of the team and the organization. Here is a summary of my key responsibilities and achievements: Hold my boss accountable: I have consistently demonstrated a proactive approach in holding my boss accountable for their commitments and ensuring that deadlines and goals are met. By maintaining open lines of communication and providing regular progress updates, I have helped create a culture of accountability within the team. Team management: As a manager, I have successfully led a team, providing guidance, support, and motivation to drive performance. I have effectively delegated tasks, promoted collaboration, and fostered a positive work environment that encourages professional growth and development. Brainstorming: I actively participated in brainstorming sessions, contributing innovative ideas and strategies to solve complex problems and drive business growth. I facilitated productive discussions, encouraged diverse perspectives, and helped transform ideas into actionable plans. Client delivery: I played a key role in ensuring timely and successful delivery of services to clients. By closely collaborating with cross-functional teams, managing client expectations, and addressing any challenges that arose, I consistently ensured high client satisfaction and retention rates. Lead generation: I leveraged my expertise in lead generation to identify and pursue new business opportunities. Through targeted campaigns, strategic networking, and effective use of digital marketing channels, I generated a steady stream of leads, contributing to the company's revenue growth. Database management: I successfully managed databases, ensuring accurate and up-to-date information on clients, prospects, and key contacts. By utilizing CRM systems and implementing data quality measures, I maintained the integrity of the database, enabling effective communication and informed decision-making. Email and text campaigns: I planned and executed email and text campaigns, leveraging automation tools and personalization techniques. By crafting compelling messages, segmenting the audience, and analyzing campaign metrics, I optimized engagement and conversion rates. Phone call handling: I adeptly handled inbound and outbound phone calls, providing exceptional customer service, addressing inquiries, and resolving issues. I maintained a professional and friendly demeanor, building strong relationships with clients and stakeholders. Email and document management: I efficiently managed emails and documents, ensuring proper organization, timely responses, and accurate record-keeping. By implementing effective systems and prioritizing tasks, I optimized productivity and streamlined workflows. Recruitment assistance: I actively supported the recruitment process by sourcing and screening potential candidates, conducting interviews, and providing input on hiring decisions. I played a vital role in building a talented and cohesive team. Property management: I successfully managed properties, liaising with homeowners and tenants to ensure smooth operations, timely rent collection, and resolution of any property-related concerns. I maintained positive relationships and upheld high standards of customer service. Overall, my experience as an Account Executive encompasses a broad range of responsibilities, including team management, client delivery, lead generation, database management, campaign execution, communication handling, documentation management, recruitment support, and property management. I am confident in my ability to contribute to any organization in this role, drawing upon my diverse skill set and commitment to achieving excellence.

I helped improve IG accounts to grow audience. I posted daily content and engage with prospects to potentially book a call appointment.

I helped answer inquiries, resolve issues, and reach out to prospects via email.