Customer Service Rep., Data Entry, and Virtual Asst.

Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Associates degree

Last Active

April 7th, 2025 (today)

Member Since

February 4th, 2020

Profile Description

Highly motivated and detail-oriented professional with over 15 years of experience in data entry, analysis, quality assurance, and customer service. Proven ability to accurately input and manage data, identify and resolve discrepancies, and ensure data integrity. Strong analytical and problem-solving skills, with a focus on customer satisfaction and efficient workflow management.
KEY SKILLS: 
Data Entry & Analysis:  Accurate data input, validation, analysis, reporting, and spreadsheet skills (Excel, Google Sheets).
Quality Assurance:  Labeling data and images, ensuring quality, and improving processes.
Customer Service:  Excellent communication, problem-solving, CRM expertise, complaint resolution, and online chat support (Freshdesk, Zendesk).
Contract Administration:  Reviewing, analyzing, identifying risks, and managing contracts.
Inventory Management:  Managing orders, stock, and inventory tracking, with sales reporting.
Software Proficiency: Proficient in Shopify, Amazon, Freshdesk, Zendesk, Microsoft Office Suite, G-Suite, and various data entry and annotation tools.