Maria
12 years Banking & FUpgrade to see actual info nce, Customer Service Specialist
Verified
With Timeproof
Overview
Looking for full-time work (6 hours/day)
at $7.00/hour ($924.00/month)
Bachelors degree
Last Active
November 11th, 2024 (2 days ago)
Member Since
January 23rd, 2020
Profile Description
My 12-year career as a banker opened the doors to my personal and professional growth. I started as a teller where one of my main functions is to cater to cash transactions of our clients. Though I am mainly focused on cash, this did not limit me from taking initiative and learning about other branch operations. I was then rotated/assigned to New Accounts and Sales and this is where I started to develop my passion for customer service. Eventually, I got promoted as a Setvice Manager. This is a more challenging position but I used it as an opportunity to learn more, influence and motivate my staff to work towaeds a common goal -- provide excellent customer service to keep and grow our client network and cross-sell to achieve the bank's targets. One of the many values I learned and I believe most important are integrity, dedication and patience. Working in a bank means first and foremost taking care of the trust that our customers give us. While I managed to execute my responsibilities in accordance with the bank's policies, my priority was delivering customer satisfaction.
My professional career as a banker was not always a bed of roses. Every difficulty I encountered was a lesson learned and became my tool to improve myself in every way possible.
Top Skills
Office and Administration » Data Entry
Experience: Less than 6 months
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Worked in the bank for more than 10 years and used English in communicating with both internal and external customers via, phone, email, SMS and in person. Currently working as an online ESL tutor at Native Camp. Conducted more than 15,000 lessons and chosen as favorite by more than 4,000 students.
Other Skills
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Paranaque City, Metro manila
- Tests Taken
- IQ
- Score: 135
- DISC
- Dominance: 26
- Influence: 28
- Steadiness: 36
- Compliance: 10
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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