I'm a detail-oriented and highly efficient Customer Service Representative & A+ Executive Virtual Assistant with a passion for delivering top-notch support and seamless business operations.
I'm committed to excellence, I ensure exceptional customer experiences, streamlined workflows, and proactive solutions to help your business thrive.
Tools Used:
- Google Apps Script
- Avaya
- Cisco
- Genesys
- Zendesk
- Gorgias
- Trello
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- Service Titan
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Experience: 1 - 2 years
I have 2 years of experienced as Customer Service Representative in Teleperformance for T-Mobile. I have strong customer service skills, including problem solving, billing inquiry, handling customer disputes or escalation and customer retention.
Experience: 1 - 2 years
Able to Lead 30 CSR and 4 Sub-Leaders. I am highly in proficient in Microsoft Office Tools especially in Microsoft Excel and Outlook. Able to trained representatives to become credible leaders.
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 1 - 2 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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